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it infrastructure manager resume

Instantly Download IT Infrastructure Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages (pages) Format. It Infrastructure Project Manager Resume Examples. Manage US IT capital and expense budget.   •  Good problem & customer management Confidential, Mount Olive, NJ 1992-Present Regional Infrastructure Manager (2005-Present) Selected to assume responsibility for all regionally-based resources and infrastructure (end-user support and site based services) for Mars Inc. North American operations. Best IT Manager resume samples written by Resumeyard. Accountable for the administration and management of a $450K annual budget, establishing and maintaining technical infrastructure, networks, systems, and processes. Implemented SCCM for servers and workstations management. PERSONAL SUMMARY. Manage a 15-member team and 40 consultants to complete outsourced projects from numerous companies successfully. Liaised with Client Executives, Directors, and Stakeholders for IT Projects and infrastructure operations. Listing the right certifications is crucial for an IT project manager resume. Advice to Writing a Resume for IT Manager. Evaluate their usefulness and applicability to the Twitter environment and our customers, Knowledge of healthcare, publishing or education industry, Enhance and maintain IT Division standards and encourage refresher training to maintain Team Members’ competency levels, Manage overall capacity utilization of infrastructure environment ensuring it is optimized to meet business requirements, Work with the Department Head on the design, development and deployment of the appropriate network and server infrastructure to support business activities, Work with the managed service providers to ensure that the key metrics are met, Author/Review system control processes to ensure that the environment is managed in accordance with relevant regulatory requirements, Ensure all system control processes are followed and compliant with corporate policies, Ensure that all relevant documentation and diagrams are up to date, Collaborate with Business and IT leadership to determine and communicate vision, direction, and work priorities, and drive progress towards technology target roadmaps, Remove roadblocks, cultivate relationships, and effectively communicates across Enterprise at various levels of leadership, Ensure that sound agile project management, business analysis, and quality assurance processes are in place and practiced, Define a sustainable engagement process for project teams to work with Customer Technology Infrastructure, Conceive solution, build consensu, and execute solutions, Proactively recommend courses of action to maintain cost effectiveness and competitiveness; identify opportunities and recommend solutions for improving service efficiency and effectiveness, Proactively identify troublesome trends as they develop; analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, Ensure a stable production environment for applications being supported and reviews high impact outages to ensure the proper processes and procedures are in place to avoid future occurrences, Participate in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective, Effective writer that can convey complex technology topics in a meaningful and concise way to non-technical executives, Work closely with other IT SLT members to develop long-term plans for deployments and system improvements, Establishes and communicates a clear set of success criteria: team member’s performance, career development, and project performance, Working experience with configuring and deploying Windows\Linux based operating systems on Cisco and HP Proliant class processing platforms, Expert in hosting solutions both internal and external including familiarity with Cloud hosting types (on-prem and off-prem configurations), General staff management including hiring, reviews, development plans and terminations, Provide leadership of projects of medium to high complexity by influencing the commitment and technical growth (mentoring) of system professionals and the direction of application designs to ensure the successful achievement of qualify maintenance and development activities, Interaction/Communication - Interacts with others in a manner promoting individual fulfillment, teamwork and respect for others, Manage System Engineers in a multi-site medium-scale enterprise with Windows\LINUX operating systems and high-availability cluster configurations, Plan, implement, and configure Windows\Linux based operating systems, Extensive knowledge of existing industry standards, technologies, and operational norms. IT Infrastructure Managers direct all aspects of information technology systems within an organization, including computer software, hardware, facilities, and security systems. Create a Resume in Minutes with Professional Resume Templates. IT Program Manager resume 3 . Successfully completed the first of 4 migrations within project scope and budget. Executed migration, upgrade and deployment of 50 Blackberry devices and coordinated initial end-user training. Think of multiple ways with which you can do that. Work with Supply Chain to negotiate favorable terms and pricing, Proven ability to work across multiple functional teams in the creation of business solutions, Leads, approves and monitors major Infrastructure projects, IT budgets, priorities, standards, procedures, and overall IT performance, Ensure that investments and initiatives in infrastructure services align with organizational strategy and priorities, Maintain current infrastructure health and supported status according to guiding principles, Monitor/assess the performance of both internal and external support personnel working on the administration, deployment, and training of IT-related systems, Provide coaching over a team and inspire their further growth, By working closely with senior management, PMO organization, and financial analysts, Work with IT leaders to develop resourcing strategies to ensure optimum support for the day-to-day functions of the department and the organization, Develop, implement, and maintain policies, procedures, and associated training plans for resource administration and appropriate use, Practice asset management, including maintenance of infrastructure component inventory, life cycle management and related documentation, Provide oversight and manage infrastructure risks and issues, Bachelors or Masters in computer science, computer engineering or related discipline or equivalent experience and/or in business administration, finance or equivalent experience, Understanding and supporting the technical direction for the supported business domains, Work and foster relationships with outside vendors, Interact professionally with customers and vendors, Familiar with cloud technology and data management, Provides leadership, direction and performance of technical teams to ensure the delivery of IT services, Defines business objectives and tactical operations to achieved defined objectives. Collaborated with cross-functional teams spanning desktop engineering, control, and information technology to define business requirements for reporting tools such as Quality Center and ITSM. Developed and supervised the development of reports, standards, documentation, and procedures to ensure effective utilization of Information Management resources. A highly experienced Infrastructure Project Manager, who comes to you with a background in leading project teams through all phases of a project lifecycle. Manager, IT Infrastructure role is responsible for planning, procurement, organization, security, retail, finance, training, integration, database, wireless. It Infrainfrastructure Manager jobs in Singapore - Check out latest It Infrainfrastructure Manager job vacancies in Singapore with eligibility, salary, companies etc. Managed, designed, configured, and implemented new IT infrastructure for new buildings sites. PO Box 1673 Callahan, FL 32011 800.991.5187 info@greatresumesfast.com IT INFRASTRUCTURE & TECHNICAL MANAGER Leverage 15+ years of experience—including 10 years of senior-level leadership—spanning IT infrastructure, Architected the expansion of virtual server environment, increasing application performance across the enterprise by 35% within the loan application processing application environment. Implemented Change, Incident, Problem, Availability, Capacity, Security, and Configuration management policies and best practices, achieving over 99.9% network/server uptime while reducing service desk staff by 50%. Available in A4 & US+ Bleed. Directly responsible for all core banking system applications and for the leadership and direction of a managed services staff of 8 supporting non-core systems. Top 8 it infrastructure manager resume samples 1. It Infrastructure Manager Resume Examples. Quickly Customize. Present the most important skills in your resume, there's a list of typical manager, it infrastructure skills: •  Work experience, software services and integration and API’s The Guide To Resume Tailoring. Create a Manager, IT Infrastructure Resume, In-depth knowledge of all procurement phases from analysis to implemented contract, Expert understanding of the IT Infrastructure, solutions, sourcing best-practise, A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category, Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively Applies strong business skills and strong business judgment, Selects and manages the staff and resources for Mainframe, Distributed Computing and Enterprise Storage teams. All rights reserved. Managed surveys and feedbacks received for customers to address problem areas and maximize satisfaction. Manager Scientific Games International Bluegrass Lakes Parkway – Alpharetta, GA. The project included migration of Windows AD, MS SQL 2005/2008 and MS Exchange 2010 servers. Demonstrate the full extent of your expertise A job where you oversee a process to its smallest technical details will have recruiters looking for people who really know their stuff. Explain your responsibilities Especially if you are aiming for a management position, you should be able to provide evidence of previous leadership experience. To write great resume for manager, it infrastructure job, your resume must include: The section contact information is important in your manager, it infrastructure resume. Managed datacenter in the cloud and built cloud based VPN tunnels to ensure secure connectivity between remote sites. Top-performing Project Manager leading strategic initiatives including business process automation, ERP systems implementation, and infrastructure projects for high-end clients such as KRS Tech Ltd, Asia Pacific Ltd., International Link (Japan) Co. Ltd., and Obtained ITIL Foundation certification and implemented ITIL practices to improve IT Service Delivery. This section, however, is not just a list of your previous manager, it infrastructure responsibilities.   • &nbs... •  Strong team management skills with the abi... •  Effective communication skills and profici... •  Strong planning, execution, and analytical... •  Interface with rig contractor, operator and other service companies to improve efficiencies in drilling operations. Decreased complexity of VPN solution by migrating from AT&T VPN to Cisco VPN which utilizes with Active Directory credentials. Migrated end users from Microsoft Dynamics to SAP B1. Choosing resume template. You can select the combination of strict and creative resume since in IT company and becoming an IT manager you must … Infrastructure Manager Resume Examples. Skills : Windows 7/10, Server 2008-2012, VMware VSphere Server,. It’s actually very simple. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Include the Skills section after experience. A well-certified candidate can be quite attractive. Top 8 it infrastructure manager resume samples In this file, you can ref resume materials for it infrastructure manager such as it infrastructure manager resume samples, it infrastructure manager resume writing tips, it infrastructure manager cover letters, it infrastructure manager interview questions with answers… Therefore, rather than describing all your job duties, focus on those where you were in charge. Spearheaded HIPAA-compliant IT security systems, a full-service desk environment following ITIL best practices and a change management system with CAB authorization procedures. Objective : Looking to obtain a position with a progressive company where one can leverage technical training with leadership and management skills to make a positive contribution to the organization.Preparation and accountability are paramount to success in an organization, and background has equipped to join a successful team and build on it. Key Pointers Hiring Managers Look for in an IT Manager Resume This is already given, but let me reiterate that a strong IT manager candidate should be well-versed and up-to-date in IT knowledge, technological trends, and industry best practices. Completed knowledge transfer to outsourcing companies for the management of on/off-shore support models; established governance models to facilitate engagement and complete 235+ projects. Decreased intra-company access issues by managing an Active Directory Domain migration project after Banner was acquired by [company name]. Depending on the company, an IT manager is sometimes called technology manager, technology lead, or IT lead. Karen Brown Dayjob Limited The Big Peg 120 Vyse Street Birmingham B18 6NF England T: 0044 121 638 0026 E: info@dayjob.com. 2. Organize qualified and professional team and assist on business strategies and assist in career growth for individual. IT Infrastructure Manager - South East Region Major accomplishments: Developed in-depth project business cases for 12 separate operations. Supported the entire IT enterprise, including corporate headquarters, training and service centers, factories, and global remote sales offices. Directed testing activities including document requirements, peer reviews, test strategies, test plans, case writing, defect management, and summary reports; authored more than 2,000 test cases using Quality Center. IT Infrastructure Security Specialist resume? Direct projects for the installation and configuration of military defense systems including computer networks, devices, electrical protection and wireless communications. IT Infrastructure Project Manager Resume Examples & Samples Leads the creation and maintenance of project management plans that define project scope, assumptions, risks and approach Develops, administers and delivers upon project budgets, timelines and performance standards in accordance with the sponsors agreed upon scope Initiated mentoring program to benefit the employees and the company that increased the company employee retention program to 95%. Therefore, you want your resume to convey this about yourself. Netzwerke, Firewalls, Server- und Storage Virtualisierung, Betrieb von Rechenzentren, Windows Server, Active Directory, Enterprise Cloud Lösungen), Tiefgehende Kenntnisse in Service Design und Service Transition, Projekterfahrung mit Cloud Plattformen, Cloud Services (IaaS, PaaS, SaaS) und Architekturen (z.B. These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals, Technical Tasks - Lead Project Reviews and Implementation Meetings for projects of medium to high complexity in a timely manner in accordance with department policies, procedures and standards, Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence senior level stakeholders, Prior management experience is desired, but not critical, as long as the incumbent has displayed sufficient leadership competencies, Escalating issues to management – To raise issues and get support from management business-case and financial management experience and training, Developing and maintaining strong collaborative, service oriented relationships with key business stakeholders, Working experience with Windows Server 2003/2008/2012, Active Directory, IIS, DNS, DHCP and HyperV, Working experience with VCE\VBLOCK\Cisco server platforms, management tools “insight manager / advanced ILO”, Related experience in environments designing, planning, and implementing solutions using the latest technology, Experience working with external vendors, negotiating services, and monitoring delivery of those services, Five (5) years’ experience managing large portfolios or operating budgets and delivering large scales IT Projects, Airline industry experience, including business process and supporting technology, Experience leading complex operations and strategic initiatives, Experience in leading projects and programs within and outside IT, as well as those that involved external providers, Leadership experience overseeing large technology projects from inception to implementation in an enterprise environment, Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams, including office build-outs or special events, Three (3) years’ experience in an IT/Business liaison role managing relationships with matrix partners, Information Technology experience working in an enterprise environment (500+ staff) with an emphasis in IT infrastructure, Strong advocate for process and technology improvement, Possess a strong work ethic and high level of professionalism with the ability to manage multiple projects simultaneously in a fast paced environment, More than 10 years of IT Infrastructure and IT Security, project, program, or portfolio management experience, Experience with architectural patterns of large, high-scale IT applications, Demonstrable experience as an IT Manager or similar role, Related experience in technology management, customer relationship management and staff management, Sustains personal energy, self-motivation and productivity and encourages good resilience in others, Experience defining and adhering to SLA’s, Motivating and developing staff - including vendors, Experiencing creating and adhering to department’s budget, Driving and understanding metrics –understand and use metrics constructively as a tool for service improvement, Hiring of and ongoing performance management of Infrastructure staff members, Working knowledge of risk management, standards, and policies formulation, Understanding of DevOps goals and the impact of DevOps to the build and release needs of the development and integration efforts, Working knowledge of multiple disciplines and technologies, Working with the Senior Manager IT Operations to create and communicate strategic technical direction, Understanding of code management, defect management, ticket, and project management tools, Understanding with both Agile and Waterfall project management processes, Managing and coordinating staff required for the achievement of the Company’s technology initiatives, operations, and functionality, Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met, Outstanding initiative, work ethic and attention to detail, Relationship building – Customer relationships nurturing and ongoing maintenance, Provide for professional or technical growth of team though assignment, mentoring, or training, Clear and concise communicator including public speaking, Work with peers and managed service providers in resolving issues, Practices “Management by Wandering Around;” takes the opportunity to get to know staff in “informal/impromptu” settings Dresses in a professional manner, Able to foster and build a collaborative working relationship with various stakeholders, Collaborative and creative approach to problem solving, Knowledge of systems and networking landscape, BSc/BA in Computer Science, Engineering or related field, Application and system monitoring tools (App Dynamics, New Relic, ThousandEyes, LogicMonitor), Remain current on industry best practices & emerging technologies. Designed and executed project to replace legacy servers and incorporated them into a virtual platform, Architected the company's development infrastructure utilizing cloud computing resulting in future savings of $750,000 per year and achieving a more scalable solution to meet future business needs, Managed IT operations and infrastructure budgets and assets. Work directly with C-level management to create value, drive ROI, increase profitability, and reduce costs. Created virtualization roadmap to reduce physical server count by 80% and save ongoing annual savings of $70,000 by the virtualization of 22 servers. IT Infrastructure Manager Resume Samples 4.6 (68 votes) for IT Infrastructure Manager Resume Samples. If you cannot design your model of IT infrastructure manager resume using software, we recommend you to find the free template on the internet with many designs you can choose. infrastructure manager. Manage day-to-day computer and technical operations and staff functions for 4 branch locations and the wealth management division. Representative Manager, IT Infrastructure resume experience can include: Make sure to make education a priority on your manager, it infrastructure resume. Implemented a cloud-based ASK system failover along with external SLAs for all cloud-based IT services.   •  Delivering Infrastructure capability transformation for the corporate IT Infrastructure with high availability, superior performanc... •  Strong management skills at a senior level... •  Excellent problem solving, planning, Decis... •  Demonstrated leadership, coaching, and tea... •  Evaluate information systems, platforms, and IT operating procedures to drive standardization and optimization across the organization Continually improve IT Infrastructure standards, policies, processes and procedures. Apply free to various It Infrainfrastructure Manager job openings @monster.com.sg ! Manage US Wintel Engineers and ServiceDesk staff. Drove development, integration testing, production, and implementation of infrastructure components, TIBCO, Windows 7 proof-of-concept, and HP/IBM hardware; directed a $1M annual budget. Responsible for contracts, vendor negotiations, and bid proposals. The resume outlines the career of a Senior IT Manager with experience in Business Process Analysis. Your journey to becoming an IT manager has, without a doubt, had both its good and tough times. Skills in team management, project management, building and deploying servers, strategic planning, and expertise in operating systems and software (VM WARE, Solaris, and Backup Exec) should be stressed out. Constructed a solid technical team with strong troubleshooting, integration, and implementation skills reducing customer and EDS costs associated with third party consultants. © 2020 Job Hero Limited. Successfully implemented and managed MPLS loop circuits between locations. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, it infrastructure position you're applying to. The recruiter has to be able to contact you ASAP if they like to offer you the job. 1. Established security policies and procedures that encompassed redesign of the network infrastructure. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues. Successfully designed, implemented, and supported company backend systems and development architecture, Maintained security for Visa being a Credit Card company and financial institute on a 24/7 basis.   •  Coordination and leading Infrastructure project delivery engineers Installed SCSM 2012 for managing IT Helpdesk ticketing solution.   •  Adopt a more holistic, unified approach to managing IT operations from a services perspective to significantly improve customer experience Defined requirements for a new help-desk ticketing program that improved overall reporting and visibility of operational performance metrics. It shows a willingness to go above and beyond the basics of each position you’ve held. Successfully migrated datacenter from Houston corporate office to cloud in Denver. Mitigated risk of data loss and met compliance requirements at remote sites by leading project to consolidate backups to central location. Tightened the work in-take process and proved valuable in completing the cross-charge process. Collected and analyzed data for various IT functions including help desk trouble ticket resolution, telephone line usage and long distance costs, PC repair costs. Microsoft Azure) im internationalen Umfeld, Kenntnisse im Bereich Microsoft im Enterprise Umfeld, Ausgeprägtes analytisches Denkvermögen und strukturiertes Handeln, Ausgezeichnete Präsentations- und Kommunikationsfähigkeiten in Englisch, Deutsch vorteilhaft, Written communications – the SDM needs to be able to write some very detailed and precise documents such as work instructions, as well as business-focused updates that go out to customers, Five (5) to ten (10) years with IT Technology (primarily server/san/appliances/load balancers/security/PCI, Managing business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation, Own the relationship with our business’s functional area leaders and is responsible for delivery of IT solutions to support the business functions the manager is aligned to, Migrate all new business acquisitions off current systems and into Forum’s enterprise environment; provide appropriate technology due diligence in advance of acquisition, Experience with ITIL, Incident, Problem and Change Management, Experience as a team lead or manager of technical staff, Ensure that investments and initiatives in project management services align with organizational strategy and priorities, Contribute to the development if IT departmental strategies and aligning them with the overall business strategy, Direct the continuous and secure operation, administration and maintenance of the networking server and voice infrastructure through the development of strategic plans and roadmaps, Assisting in budget management and purchase request generation, ITSM ticket management and delegation to appropriate staff. Designed and implemented ERP system. Provided analytical support for Director of Information Technology, including planning, reporting, project management, customer service and billing. Achieved a 12% efficiency gain within the Active Directory user group and security administration. Managed all infrastructure projects for three clients. Find out what is the best resume for you in our Ultimate Resume Format Guide. Oversee day to day infrastructure activities while maintaining budget and expenses. Successful completion of South East Region Fiber Network (MAN) on time and under budget. Coordinated and supervised ongoing technical operations and IT support initiatives for firm applications implementation projects. Worked in conjunction with Network Manager responsible for EMEA and Asia Pacific region sites to deliver operational support, and drive global standards through all four of Harsco's business verticals; Infrastructure, Metals and Minerals, Rail and Industrials. Improved manufacturing system security by leading implementation of segmented network and DMZ to isolate gel production system. This is why you need to provide your: The section work experience is an essential part of your manager, it infrastructure resume. IT infrastructure manager resume. Skills relevant to this position and found on sample resumes include upgrading aging technology platforms to next-generation hardware, such as Cisco UCS, the IBM X-series, and EMC XtremIO; and upgrading key software platforms to the latest versions to add functionality and end user services. Established IT infrastructure vision and budgets estimates; developed project proposals improving client network performance; drove business cost savings. Most employers prefer a master's degree in management information systems or a computer science-related discipline on applicants' resumes.

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